Major international retail group – ww Customer eCommerce and Omnichannel Service platform Director – Paris, France
Requirements
- Ability to conceptualize and manage the full scopes of projects around Customer Care program and on 3 continents
- eCommerce : must have worked in eCommerce + brick & mortar customer service environments f
- Familiarity with IS solutions to build customer care / call center platforms required
- Strong communications capacities